Shipping & Returns

1. Shipping

 

1.1 Shipping Methods: We offer several shipping methods to meet your delivery needs, including standard shipping and expedited shipping. The available shipping options will be displayed at checkout.

 

1.2 Shipping Rates: Shipping rates vary depending on the shipping method selected, the weight and size of the items, and the destination. The shipping cost will be calculated and displayed at checkout before you complete your purchase.

 

1.3 Shipping Timeframes: We aim to process and ship orders within 4-5 business days. Delivery times will vary depending on the shipping method chosen and the destination. Once your order has been shipped, you will receive a confirmation email with tracking information.

 

2. Returns

 

2.1 Return Policy: We currently do not offer refunds. If you are unsatisfied with your purchase, please contact our customer service team at [Contact Us Page] within 2 days of receipt for assistance.

 

2.2 Return Eligibility: Items may only be returned if they are delivered damaged or if you receive the wrong item. To be eligible for a return, items must be unused, in their original condition and packaging, and accompanied by a valid proof of purchase.

 

2.3 Return Process: If you need to return an item due to damage or an incorrect delivery, please contact our customer service to obtain a return authorization number and instructions. We will initiate the return process and provide further assistance.

 

2.4 Exchanges: We do not offer direct exchanges. If you receive a damaged or incorrect item, we will initiate a return and replacement process.

 

3. Contact Us

If you have any questions about our returns policy or need assistance with a return, please contact us at [Contact Us Page].